Verify Your bq44 Account
Verification on bq44 is how we keep your account and your money protected. Without a verified account, withdrawal requests stay pending — so completing this step early saves you time later. We ask for a national ID or passport copy, plus a confirmation that the wallet number on your account is yours. Upload the documents through the verification section in your account
settings. Our team reviews submissions and updates your status when it clears. If anything is unclear in the upload, we contact you through the email on your account. Verified accounts also face fewer holds when withdrawals are processed.
- Go to account settings — Find the verification section inside your bq44 account settings — it shows your current status and what documents are needed.
- Upload your ID — Submit a clear photo or scan of your national ID or passport. Make sure all four corners are visible in the image.
- Confirm your wallet — We check that the bKash, Nagad or Rocket number on your account matches the one you use for transactions.
- Wait for review — Our team reviews your submission and updates your account status. You will see the change reflected in your settings page.